Return Policy
Effective Date: January 1, 2024
This Return Policy outlines the terms and conditions for cancellations, refunds, and returns related to Insuredllwarrant interior design services.
Service Cancellation
We understand that circumstances change. If you need to cancel your interior design project, please notify us as soon as possible in writing.
Cancellation Before Work Begins
If you cancel before we have commenced any work on your project:
- Initial consultation fees are non-refundable
- Deposits may be refunded minus a 20% administrative fee
- No additional charges will apply
Cancellation After Work Begins
If you cancel after we have started work on your interior design project:
- You will be charged for all work completed to date
- You will be charged for any materials or furniture already ordered
- Deposits are non-refundable
- A cancellation fee of 30% of remaining contract value may apply
Refund Policy
Refunds are processed according to the following guidelines:
- Approved refunds are processed within 14 business days
- Refunds are issued to the original payment method
- Design fees for completed work are not refundable
- Custom-ordered items cannot be refunded once ordered
Furniture and Materials
For furniture and materials purchased through Insuredllwarrant:
Returns
- Items must be returned within 14 days of delivery
- Items must be in original condition and packaging
- Custom or made-to-order items cannot be returned
- Return shipping costs are the responsibility of the client
- A 15% restocking fee may apply
Damaged or Defective Items
If you receive damaged or defective items:
- Notify us within 48 hours of delivery
- Provide photographs of the damage
- We will arrange replacement or repair at no cost
- Return shipping for damaged items is covered by us
Project Modifications
Changes to approved designs or project scope:
- Must be requested in writing
- May result in additional fees and timeline adjustments
- Will be documented in a revised service agreement
- Cannot be made after materials have been ordered
Satisfaction Guarantee
Your satisfaction is important to us. If you are not satisfied with our interior design services:
- Contact us immediately to discuss your concerns
- We will work with you to address issues and find solutions
- Minor adjustments and styling tweaks are included in our service
- Major redesigns may incur additional fees
Warranty on Services
We stand behind the quality of our work:
- Installation services are warranted for 90 days
- We will correct any defects in our workmanship at no charge
- Warranty does not cover normal wear and tear
- Warranty does not cover damage caused by misuse or accidents
Third-Party Products
Furniture and materials from third-party manufacturers:
- Are covered by the manufacturer's warranty
- Warranty claims must be directed to the manufacturer
- We will assist in facilitating warranty claims when possible
- Warranty terms vary by manufacturer and product
Force Majeure
We are not liable for delays or cancellations caused by circumstances beyond our control, including:
- Natural disasters or severe weather
- Supplier delays or shortages
- Labor disputes or strikes
- Government restrictions or regulations
In such cases, we will work with you to reschedule or modify the project as needed.
Dispute Resolution
If you have concerns about our services or this Return Policy:
- Contact us directly to discuss the issue
- We will make every effort to resolve disputes amicably
- Unresolved disputes may be subject to mediation
- Legal proceedings are governed by Irish law
Contact Us
For questions about cancellations, refunds, or returns, please contact:
Insuredllwarrant
52, Borris Little
Portlaoise, Co. Laois
R32 AK3C, Ireland
Phone: +353 87 190 4313
Email: cooperation@insuredllwarrant.world